Package Handling
DCS’s design and engineering team has more than 40 years of experience creating unique parcel handling systems for diverse customer applications. With installations including semi-automated handling in small city distribution centers and fully automated, integrated hubs with advanced conveyor and sorter equipment, DCS routinely thinks outside the box.
E-Commerce and Multi-Channel Fulfillment
DCS designs and implements end-to-end warehouse automation solutions for e-commerce and multi-channel retailers that address numerous workflow challenges. This includes solutions for receiving, putaway, storage, replenishment, order fulfillment, picking, packing, sortation, and outbound shipping. Our custom integrated warehouse, distribution, and fulfillment systems draw from a deep pool of conventional, semi-automated, and automated material handling technologies.
Various Distribution Applications
Whether an operation is considering the construction of a new distribution or fulfillment center, or a retrofit or expansion of an existing facility, it’s important to create a solution that fits the overarching supply chain strategy. DCS has four decades of experience designing and integrating comprehensive, end-to-end material handling solutions that meet a multitude of operational goals. Whether conventional, semi-automated, or fully automated, DCS can help your organization implement a custom solution that meets its goals while maximizing return on investment (ROI).
Supply Chain Consulting
The DCS Supply Chain Consulting team offers a range of services to help your operations address the challenges it faces. Working in partnership with you, DCS consultants analyze your business data- existing workforce, workflow processes, inventory, order data, operations, and more- to determine a strategy that addresses your unique needs. Whether you need an operations assessment, process improvement recommendations, or distribution design services, DCS consultants will help guide you to the material handling system or operational solution that best meets your current and future needs, as well as your budget.
Customer Support
Keeping your warehouse operations and material handling systems running smoothly and at the peak of productivity are the goals of DCS’ Customer Service Team. By partnering with DCS, your warehouse automation solution is supported from commissioning to end of life. You’ll receive comprehensive in-house training of your personnel, including specialized training of your designated internal system expert. Plus, DCS offers a complete package of spare parts and expert system troubleshooting support from qualified engineers dedicated to your installation.
System Design & Integration
DCS offers a broad range of material handling equipment and automated system design, installation, and integration services for a multitude of projects. These include retrofits, expansions, upgrades, and more. While every project is unique, our system design and execution processes are the same, encompassing meticulous attention to detail, frequent communication, and a dedicated partnership with our clients.
About Us
Designed Conveyor Systems (DCS) has 40 years of experience serving major clients in multiple industries by providing material handling, full-scale warehouse operations, and conveyor design solutions that are custom crafted for their needs. DCS does not sell ready-made conveyor systems but builds relationships that empower collaboration to craft custom warehouse designs together. DCS utilizes consulting, engineering design, project management, installation services, and client support to ensure our customers can keep their promises to deliver on time.
Projects
With more than 40 years of experience providing automated system design, installation, and integration services, DCS has created solutions for companies throughout the United States in a broad range of industries and markets. We’ve completed more than 1500 projects ranging from greenfield facilities with completely new systems to expansions and retrofits of existing operations.

3 Rules for Working Together in the Material Handling Industry

3 Rules for Working Together in the Material Handling Industry
by Brandon Blair

As a Material Handling Company, it is important to understand the relationships that can be built in the industry, particularly with vendors. The adage of Take care of your vendors and they will take care of you! applies well here. That being said, a person can sometimes come across vendors that are less than helpful. Without a doubt, I’m sure vendors know of customers that can be the same way. So, let’s go over a few points that can be helpful for everyone involved and make the buying/selling relationship easier.

  1. Communication is costly. Be detailed, ask questions, and never assume.

u2013 Everyone thinks they are good communicators, but what does that really mean?

  • Whether you are asking for a quote or ready to release a P.O. for a purchase that you are behind on, make sure you have information as exact and detailed as possible. If you know there are gaps in what you are providing, let the other party know this.
  • On the receiving end, do you have questions about what was communicated to you? Ask. There is a prevalent sense of not wanting to be seen as ignorant, or maybe not as intelligent as you are. Appearances are just that, appearances. Do your best to get over that and just get the information you need.
  • Don’t make assumptions. Everyone knows the saying: When you assume, you make a donkey out of you and me. Typically, in this industry, assumptions cost money. Either the buyer or the manufacturer must pay for assumptions that were based on incorrect or no information. Do your best to be clear.
  1. Follow-up creates trust and provides opportunity to grow.

u2013 No one wants to worry about a job once it is done, however, it is important to look at our past so that we can improve our future.

  • You see that email in your inbox? The one with the subject line of How did we do? or something similar. Do you spend time at the coffee pot complaining about a vendor or buyer? Do something to help them get better!
  • Did you get that quote out, but are worried that you missed something? Shoot them a message asking if they want to go over it over the phone or if they need to have a better breakdown of costs.
  • The next time you are on the phone with the customer, ask them how you’re doing with their requests. Ask them what you can do better!
  1. Be honest, your timeline depends on it.

u2013 Honest statements and clear directions go far in our industry.

  • We are in an industry that is volatile, fast-paced and ever-changing. The demands that customers place on companies in the Material Handling industry are only going to get more challenging.
  • Taking on these challenges is going to demand awareness, honesty, and downright-hard work. There are so many parties involved in each project and even more personalities. No one can afford to be vague, it only leads to confusion. Don’t be afraid to be clear and direct. That combination is sure to save time, energy, and money.

Keep in mind that these tips mean nothing if you don’t want to try to get better. If you don’t care what your relationship is with your customers or vendors, then don’t pay attention to them. However, if you want to build a better industry, if you want to have better partnerships, then it is up to you to do it. Remember, we are a better industry working together!

_

With a background in Project Management and Process Improvement, Brandon is used to creative problem-solving. He has expanded his experience into the Material Handling industry as an Estimator for DCS. Capitalizing on previous experience and a new knowledge base, Brandon has moved to a position as a Process Leader, designing and implementing new workflows to make his teammates’ work lives easier. Outside of work, Brandon enjoys spending time with his family, his church life and being a huge nerd.